OUR GOAL IS THAT YOU'RE COMPLETELY SATISFIED WITH YOUR BUCKETS PURCHASE.
We accept returns within 30 days after receipt of your purchase. Return items must be sent back in their original packaging, with all tags attached.
To send an item back to us, please enclose the Bucketsonline.net invoice which arrived with your package. You may use any shipper you like, but we recommend purchasing tracking and insurance, as Bucketsonline.net cannot be responsible for lost return shipments. You are also responsible for the return shipping fee. Send your package to:
1425 Mt. Read Blvd
Rochester, NY 14606
Once we receive your return package, please allow 1 week for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable. Should you need to follow up on a return please send an email to firstname.lastname@example.org and we'll respond within 24 hours.