At Buckets Brand we have created a very simplified and straightforward process that eliminates confusion from our initial conversation all the way through delivery of your custom team gear. This process allows us to offer extremely competitive pricing with an industry leading 3-3½ week production time for a true custom product. Below we take you from start to finish so that you have clear expectations:
1. Contact us at 855-448-3975 or click the inquiry form button below and we’ll be in touch within 24 hours
2. After reviewing your inquiry we’ll reach out to discuss your needs in greater detail. During this conversation we’ll go over the entire process as well as design and order specifics
3. Within 24 hours you will be emailed a quote outlining your costs
4. Customer will then receive an invoice for the $75 refundable design deposit to begin working on your order. This deposit will be credited to your order once the design is approved.
5. Within 3 business days from the design deposit being paid customer will receive mockups of the design for approval. If needed you will have 2 rounds of revisions to work through any changes to ensure you are happy with your design.
6. After the design has been approved the team will need to provide sizes, numbers and names, if applicable, on the Buckets Brand order form to begin processing the order.
7. Once we receive the completed Buckets Brand order form, we will create an invoice for the order and request payment.
8. After we receive payment your order will be placed on the production schedule and you’ll receive an estimation on when production will be complete. Depending on where you are located you can expect to receive your order 3-5 business days from the production completion date.